There comes a time in many families’ lives when the conversation turns toward care—when a parent, grandparent, or other loved one begins to need more support than can be safely provided at home. During these moments, knowing the right questions to ask when looking for assisted living can help transform uncertainty into clarity, and worry into peace of mind.

Choosing the right assisted living facility is about far more than comparing floor plans or services. It’s about finding a place where your loved one will feel seen, supported, and truly at home—a community that nurtures their independence while providing compassionate care

At The Sonnet at Tennyson in Madison, Wisconsin, we understand the emotional complexity of this decision. That’s why we’ve created this in-depth guide, not just to help you evaluate communities, but to walk alongside you as you navigate one of life’s most meaningful transitions.

Let’s explore the questions that matter most—so you can make a decision rooted in confidence, care, and love.

What is Assisted Living and How Does it Support My Loved One?

Before you begin asking specific questions during your search, it’s important to understand what assisted living truly offers—and how it can support your loved one’s evolving needs. Many families aren’t quite sure where assisted living fits within the broader spectrum of senior care. Is it the same as a nursing home? Does it provide medical services? How independent will your loved one remain?

An assisted living community is designed for older adults who may need some help with daily living tasks but do not require 24/7 skilled nursing care. It’s a balance of independence and support—where residents receive assistance with things like bathing, dressing, medication management, and mobility, all while continuing to enjoy autonomy, privacy, and connection.

How Many Residents Live in the Community?

The number of residents in a senior living community directly influences its atmosphere. Some individuals thrive in bustling environments with many peers, while others feel more at ease in an intimate setting. Asking how many residents currently live there helps paint a picture of the daily experience your loved one might have.

You may also want to understand how residents are grouped—particularly if the community offers specialized areas for memory care. At The Sonnet, our community is intentionally sized to promote familiarity and connection, making it easier for residents, caregivers, and family members to truly get to know one another. This intentional scale also contributes to high resident satisfaction, ensuring that each individual receives thoughtful attention and personalized care.

What Health Care Services Are Available?

For many families, one of the most important areas of concern is access to quality health care services. It’s essential to understand what kind of medical support your loved one will receive on-site. Ask if the community has a full-time nurse, how medical concerns are monitored, and how care plans are developed and updated over time.

An often overlooked yet vital part of evaluating care is understanding how many caregivers are present throughout the day and night. Having sufficient staffing ensures timely support and consistency in care. Inquire not only about staffing numbers but about the training and experience of the team.

At The Sonnet, our commitment to care includes a full-time registered nurse, 24/7 staff availability, and care plans that are carefully adapted as each resident's needs evolve. Whether it’s medication assistance, ongoing monitoring, or daily support, residents receive compassionate medical care that addresses their needs and preserves their dignity. We also support residents through medication management and access to physical therapy in our dedicated therapy room—all while maintaining a deeply personalized and human approach to care.

How Are Medical Emergencies Handled?

Peace of mind often hinges on how quickly and effectively a community can respond to emergencies. Be sure to ask about protocols in place for sudden health issues, whether staff members are trained in emergency response, and how families are informed in such cases. Communities should also be transparent about their safety measures, especially when residents have mobility concerns or cognitive challenges.

At The Sonnet, safety is woven into every detail of our care model. From Wanderguard security features to 24-hour on-call support, our systems are designed to protect while still allowing residents the freedom to live fully and with dignity.

What Kind of Support Is Provided for Daily Living?

Assisted living exists to gently support older adults with the tasks of daily life, allowing them to retain independence without sacrificing safety. Ask how staff members assist with bathing, grooming, dressing, and mobility. You may also want to inquire about how residents’ preferences are respected when it comes to routines and schedules.

We believe in meeting residents where they are. Whether someone needs light support or more comprehensive care services, our goal is to help them move through their day with confidence and comfort.

What Is the Staff to Resident Ratio?

The number of staff members relative to residents plays a major role in determining the quality of care and attention each individual receives. A lower ratio generally means more personalized care, faster response times, and stronger relationships between caregivers and residents.

How Is the Dining Experience Structured?

Mealtimes are deeply important in daily life—not only for nutrition, but for social interaction and emotional comfort. When evaluating a community, ask how many meals are served each day, whether menus accommodate dietary needs, and how residents can personalize their dining experience.

The Sonnet at Tennyson offers three homestyle meals daily, served in inviting dining rooms that promote conversation and connection. Our kitchen staff create meals with care and flexibility, always keeping health, taste, and tradition in mind.

What Is Included in the Monthly Fee?

Cost is understandably a major factor in the decision-making process. Be sure to ask for a clear breakdown of what’s included in the monthly fee, and what services might incur additional costs. Does the fee cover meals, housekeeping, laundry, medication management, or transportation services?

Many communities present long lists of services provided, but it’s important to clarify what’s truly included and what comes at an extra cost. Don’t hesitate to ask whether the monthly fee grants access to all the facilities and amenities, or if certain features require an additional charge. Some families also find it helpful to use an assisted living checklist to compare offerings and make an informed decision.

At The Sonnet, we aim for transparency and simplicity. Families can expect comprehensive service—including 24-hour care, all utilities, three meals daily, weekly housekeeping and laundry, and access to enriching programs and amenities—all reflected in a straightforward monthly cost.

How Does the Community Support Social Engagement?

A sense of belonging plays a critical role in a resident’s mental and emotional well-being. Ask about the social calendar, resident engagement opportunities, and how new residents are welcomed into the community. Activities like music, exercise, art, and outings can go a long way in helping seniors stay active and connected.

Staying socially active can have a profound impact on a loved one’s quality of life—promoting cognitive function, reducing feelings of isolation, and improving emotional health.

What Transportation Services Are Offered?

Maintaining independence often includes the ability to get out and about—whether for doctor appointments, shopping, or community events. Understanding what transportation services are available and whether they’re included in the monthly fee can help you plan for your loved one’s ongoing needs.

We offer scheduled transportation to medical appointments and organized outings, allowing our residents to stay connected to the wider world while maintaining safety and convenience.

What Is the Process for Touring and Getting to Know the Community?

A tour offers more than just a look at the building—it gives you the chance to feel the heart of the community. Ask whether you’ll be able to speak with current residents, meet staff members, or attend an activity. Spending time in the space will help you sense whether it feels like a place your loved one could truly belong.

Finding the Right Fit for Your Loved One’s Lifestyle

Deciding on an assisted living community marks a significant step—one that blends love, responsibility, and the hope for a better quality of life. It’s about more than just services; it’s about ensuring your loved one lives in a place where they feel known, valued, and safe. Asking thoughtful, detailed questions gives you the clarity you need to move forward with confidence.

At The Sonnet at Tennyson, we’re here to support your journey with warmth and sincerity. If you’re beginning the search, we invite you to reach out. Let us show you how life at The Sonnet is thoughtfully crafted to enhance each resident’s well-being, independence, and sense of purpose.

Get in touch today to learn more or schedule a tour. We’d be honored to walk this path with you.

Ready to experience the harmony of senior living? Contact The Sonnet at Tennyson to schedule a tour!

Questions to Ask When Looking for an Assisted Living Community